Featured
Read our handpicked blogs, curated for you.
|
Every pharma CMO today proudly lists their tech stack: Salesforce or Veeva CRM, Adobe Experience Manager, Drupal or…
|
Every CMO we speak to says the same thing: “We have content. We just can’t get it out fast enough.” That sentence…
|
We talk to marketing leaders across pharma almost every week. Everyone’s investing in digital transformation- new CRMs…
Recent releases
|
Building a Digital Customer Experience Strategy: Step-Wise Guide
Digital customer experience refers to the overall perception a customer has of a brand based on their interactions across digital touchpoints, such as websites, mobile apps, social media, and online…
|
Data Analytics Role in improving customer experience
Businesses today are constantly looking for ways to optimize data to drive customer experience. Data analytics to improve customer experience has become a hot topic in delivering a seamless and…
|
Omnichannel Strategy: Best Practices for Smooth Customer Journeys
Creating an exceptionally excellent and seamless omnichannel strategy is imperative for a business to provide an integrated and unified customer experience. In the digitally-driven world, it becomes…
|
ROI of Customer Experience: Investing the Right Way!
In a hyper-competitive world, customer experience (CX) is not just a buzzword- it’s a key differentiator and a critical business driver. With companies striving to capture a chunk of market share, CX…
